Calorie to CartSupport
Need a hand, found a bug, or have an idea? Email us at calorietocart@gmail.com. We usually reply within two business days.
It helps to include your iPhone model, iOS version and what you were doing when it happened. A screenshot is gold.
Common questions
How do I cancel my subscription?
Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, then Calorie to Cart. Cancel at least 24 hours before your trial or renewal date to avoid being charged.
Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, then Calorie to Cart. Cancel at least 24 hours before your trial or renewal date to avoid being charged.
Can I get a refund?
Apple handles payments and refunds. Request one at reportaproblem.apple.com.
Apple handles payments and refunds. Request one at reportaproblem.apple.com.
How do I delete my account and data?
In the app, go to Settings and choose Delete account. This removes your account and everything stored with it. You can also email us and we'll do it for you.
In the app, go to Settings and choose Delete account. This removes your account and everything stored with it. You can also email us and we'll do it for you.
How accurate are the calories?
They're estimates, as accurate as the food you describe or scan. Packaged foods scanned by barcode use the label's figures. Calorie to Cart is not medical advice; talk to your doctor or a dietitian about your health.
They're estimates, as accurate as the food you describe or scan. Packaged foods scanned by barcode use the label's figures. Calorie to Cart is not medical advice; talk to your doctor or a dietitian about your health.
Can I see kilojoules instead of calories?
Yes. On Today, scroll down and turn on "Show kilojoules (kJ)".
Yes. On Today, scroll down and turn on "Show kilojoules (kJ)".
Does it connect to Apple Health?
Yes, if you allow it. Calorie to Cart reads your workouts so it can add some of what you burned back to your day. You can turn this off any time in the Health app.
Yes, if you allow it. Calorie to Cart reads your workouts so it can add some of what you burned back to your day. You can turn this off any time in the Health app.